Question 1

How to get well referenced ?

Accepted Answer

To reference a solution, please follow the steps bellow Start by filling out the referral form in the chosen category: Applications, Infrastructure, Platform. Don't forget to select your subscription Plan at the end of the form Our team will evaluate your request and confirm your referencing by email (don't forget to provide your contact information). To activate your subscription, you will be redirected to the subscription page, where you can choose to confirm your plan and payment method (Online via credit card or offline via bank transfer) Depending on the plan you choose, you will receive a personalized matrix for the calculation of the trust score Our system will then calculate your confidence score based on the elements you have entered. You will also have to provide additional elements such as your logo Your listing will be effective maximum 72 hours after reception of your elements and payment.
If you do not wish to fill in the matrix, GCTI will automatically calculate your trust score.
You will be able to update your referencing data at any time in your customer area, for a new calculation of the trust score of your solution. You can also access our video tutorial

Question 2

When will my solution be listed in the offer catalog?

Accepted Answer

As soon as you have fulfilled the conditions of referencing, that your submission has been validated and that your payment is effective, the publishing of your solution in our catalog does not exceed 72 hours. If you subscribe online, your solution will be available within 24 hours. If you opt for a SEPA transfer, the activation is effective upon receipt of the transfer. The delays may fluctuate depending on your bank. At any time, you can contact our referencing service by email gcti@btocloud.fr  or alternatively use our online chat either contact directly our support team at support@gcti.cloud

Question 3

Do you offer traffic statistics on the referral offers?

Accepted Answer

Our statistical reports on the catalogs files are established on the basis of the last 30 days at the date of referencing of your solution.
They are provided in strict compliance with the regulations in terms audience measurement and with respect for user consent. Art 82 CNIL.
They are also correlated to the choice of our subscribers to make or not their profiles public and accessible to other subscribers. They are also correlated to the consent of analytical and marketing cookies on our platform When a referencing formula is associated with the publication of a blog article, it offers a much better visibility in the respect of regulations in term of traffic sharing and audience measurement.

Question 4

Why is the GCTI service only available in paid mode?

Accepted Answer

As a  the refererent site for the Trusted Cloud, GCTI by B2CLOUD has chosen to reference and list the Cloud Application| Infrastructure| Platform solutions that meet the conditions of referencing in terms of Transparency and Reliability. T|R
Our trust matrix is the result of several years of research. We believe that the advertising referencing model or cpc totally biaises the relevance of the results. On the contrary, we have opted for a model and a classification of the offers that puts in visibility the providers according to their trust score (T|R), and this, whatever the subscription plan or the chosen formula.

Question 5

How do I pay for my subscription?

Accepted Answer

You have several options for subscribe to our GCTI services. Online, by choosing the Plan that suits you and the effective date of the subscription. Payment will be made by credit card on the Stripe payment platform, which complies with European PCA and PCI DSS standards. To proceed to the online payment, it is necessary to have a customer account.  Offline. You confirm the choice of your plan by email, or during the online referencing process.  We send you an invoice with an integrated payment link and our bank details. You can make your secure payment by SEPA transfer.  At any time, you can contact our referencing service by email gcti@btocloud.fr or by chat, or our customer support to obtain additional information.

Question 6

Can I change my plan during my subscription?

Accepted Answer

Our subscriptions plans are established on a quarterly (Starter-3 months), semi-annual (Premium-6 months) or annual (Elite-1 year) basis.  If you have opted for a Starter Plan, you will be able to modify it at the end of the 3 months period and boost it to a Starter+, Starter Pro plan. The subscription fee will be automatically recalculated If you have opted for a Premium Plan, you will be able to upgrade it at the end of the 6-month period to a Premium+, Premium Pro Plan.  The subscription fee will be automatically recalculated You can also upgrade from any Starter Plan (+ or Pro) to a Premium or Elite plan of your choice, at the end of the 3-month commitment period. The duration and fees will be automatically recalculated
You can switch from any Premium Plan to an Elite Plan of your choice at the end of the 6-month commitment period. The duration and fees will be automatically recalculated You can also contact our support service if necessary at support@gcti.cloud

Question 7

I'm referenced. How to access the services?

Accepted Answer

As a listed provider, creating a user account gives you access to your account information, subscription package, referral data update services, blog news update services, access to offer catalogs, account managing and notification settings.  Create your account now

Question 8

I'm referenced. How to publish a post on the blog?

Accepted Answer

If referenced and according to your subscription Plan, you can choose to publish a dedicated post about your company and offer directly in our blog  You can either load your post in your  My services page of your member account →Load your news. Our editors will review it and publish it. Or you can writte a post in the Blog area of your member account

Question 9

How to stay informed about  news and updates?

Accepted Answer

whether you are referenced or requesting a referencing, you can subscribe to our monthly newsletter. You will be informed in priority about upcoming news or updates. → subscribe → s'abonner

Question 10

I am looking for solutions in free mode?

Accepted Answer

The top 3 trusted Cloud solutions are available in public mode and updated every month. To get an access to the catalogs of offers valid for 3 months, you can either choose a STARTER Formula, or send your request to our customer service at gcti@btocloud.fr, for a temporary free access .

Question 11

I'm listed. How do I get my trust score?

Accepted Answer

If you are listed in our catalogs and according to the subscription plan you have subscribed to, you have two options to obtain your trust score. 
Either you let our system automatically calculate your score according to the information given during the online and/or phone referencing process, or you fill in your the personalized trust matrix on request. Our system will automatically update your score. To obtain your trust matrix, contact our customer service, make your request by email at gcti.btocloud.fr or use our online chat

Question 12

How is my GCTI trust score calculated?

Accepted Answer

Your trust score is calculated using the information you provided during the online referencing process or by telephone during an interview with our evaluation expert.
Our trust matrix integrates more than 72 measurement values  based on the Transparency and Reliability analysis dimensions. The trust score is not only established on technical values but also on governance values in terms of data protection and localization, or regulations in terms of security, or even on customer service level (SLA, resolution time, TTR...). This score is very sensitive to the completeness/incompleteness of the data provided and their verification. It can be updated every month.
If you have chosen a formula with a trust score and you do not wish to fill in the matrix, our system will automatically calculate your score. You can request an update at any time in your dedicated customer area.

Question 13

What is a positioning recommendation?

Accepted Answer

Available only in the Premium Pro and Elite Pro packages, our positioning recommendation service includes A positioning report of your Offering/Solution with the PKI of your choice (Security, Governance, Pricing, Customer Support, Sustainability etc.) A positioning recommendation for your offering/solution regarding your most critical indicator, the market size and the competition

Question 14

Do you offer a free trial?

Accepted Answer

GCTI services acess are based on a transparent, time-limited (3;6;12) subscription offer, with no automatic recurrence
This means that at the end of your subscription period, the service ends, and that you are not commercially locked in.
This is a strong commitment on our part.
By offering a free trial, our listings would be less reliable since they are based on a trust score calculation, and on regular verification and updating procedures.  
If you wish to have a temporary access to our catalogs of offers, or a free demo, please contact our customer service

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